- Laura Van Bellinghen
Order automation with Qargo
One of the major pain points in the logistics sector is passing order information from one party to another. Different suppliers pull out the requests from their ERP or TMS systems, providing them to their carrier in a myriad of ways.
While for bigger suppliers with higher volumes, the carrier might invest in connecting their systems digitally, it’s often not feasible to do for all. In reality, we see order confirmations being sent to the carrier as PDFs, emails, and Word documents.
This results in a lot of tedious administrative work at the carrier: all information in those documents needs to be typed over into the carrier’s TMS. As you can guess, this causes lots of manual errors being made, causing issues during execution.
Our goal? Reducing the amount of manual work, and reducing the amount of errors in the process.
If for example locations are incorrectly typed over or time windows are not registered, drivers may arrive at a pickup location, coming to realise no goods are ready to collect.
Incidents like this inflict the carrier with extra costs, as a trip has been executed that won’t yield any returns. Moreover, they might have denied an order that they otherwise could’ve executed, so there is an associated opportunity cost as well.
Qargo is uniquely built for companies to grow. As a provider of transport management software, we’re supporting transportation companies in their daily operations, so they can become more efficient at organising their movement of goods.
In this fashion, we see it as our obligation to guide the administrative worker in this process as much as possible. Our goal? Reducing the amount of manual work, and reducing the amount of errors in the process.
Our AI will read the document and allows the UI to suggest the right addresses, times and references while entering an order.
The solution we’ve build allows to simply drag and drop your order confirmation in Qargo (in any of the formats mentioned before). Our AI will read the document and allows the UI to suggest the right addresses, times and references while entering an order.
This makes the process of entering an order super swift, allowing to enter orders in seconds. By linking back the information to the original document by providing visual overlays, you’re absolutely confident you entered the right information.